OBM · VA Support · Systems · Edmonton, Alberta
You're brilliant at your business.
The backend is just burying you.
TLC Consulting Co. is the strategic backend partner for mompreneurs who are done doing everything themselves. Ready for a business that actually runs without the chaos.
Sound familiar?
You're not bad at business. You're just doing too much of it alone.
There's a difference between being overwhelmed because something's wrong and being overwhelmed because no one was ever meant to run a whole business by themselves. You needed a team. You just didn't have one. Until now.
Your inbox is a war zone.Follow-ups are slipping. Client emails sit for three days. You know you should respond but you just can't find where to start.
Nothing has a home.Files scattered across three platforms, a notes app that makes no sense, and a to-do list you've rewritten six times this week.
You're always 'on.'Midnight messages. Weekend admin. You're running the business in every spare moment, including moments that were supposed to be for your kids.
You can't think straight.Decision fatigue is real. You're making a hundred small decisions before noon and it's draining your capacity for the work that actually matters.
There's no system. Just survival.Things get done because you personally remembered to do them. Nothing is documented. If something goes wrong, there's no backup. Just you.
Growth feels impossible.You want to take on more clients, build out your offers, finally breathe. But you can't grow when you're barely maintaining what you already have.
The shift
What it actually feels like when the backend is handled.
Not perfect. Not corporate. Not some fantasy version of a business that runs without you. Just calm. Structured. Supported. The kind of breathing room that makes you remember why you started this in the first place.
That's what working with TLC Consulting Co. looks like.
Let's Make That HappenWhat we do
Strategic backend support that actually moves the needle.
We're not here to hand you a template and call it a day. We build, manage, and organize the operational side of your business so you can focus on the work only you can do.
Online Business Management
Strategic oversight of your operations. We keep your backend running, your team coordinated, and your business moving forward, without you having to manage every detail.
Strategy + Oversight →Virtual Assistant Support
Inbox, calendar, client comms, scheduling, admin. The daily execution work that keeps your business functioning, handled consistently, so nothing falls through the cracks.
Execution + Implementation →Systems Setup & Optimization
Workflows, SOPs, ClickUp setup, process documentation, automation. We build the infrastructure your business needs to run with clarity, even when you step away.
Structure + Clarity →Website & Tech Support
MailerLite sites, landing pages, forms, automations, simple maintenance. We handle the tech so you don't have to spend another evening trying to figure out why your opt-in isn't working.
Tech + Setup →Bookkeeping
Monthly bookkeeping in QuickBooks Online, with clean records, basic reports, and financial clarity without the chaos. Available as ongoing monthly support or a one-time catch-up project.
Records + Clarity →Fast-Launch Websites
AI-assisted MailerLite websites built and launched in 2 weeks or less, depending on the package. Three tiers from a 3-page starter to a full 8-page site, with copy add-ons available.
Built + Ready →Why TLC
There's a lot of VAs out there. Here's what's different.
"You don't need more to-do lists. You need someone who actually gets it and just handles it."
Tasha Collins, Founder, TLC Consulting Co.
Meet the founder
Hi. I'm Tasha.
and I built this because I needed it too.I'm a mom, a business owner, and someone who has juggled more plates than I care to count, including raising children with autism and ADHD while trying to build something of my own. I know what it's like to be pulled in every direction. I know what it's like to be good at your work and still feel like you're failing at everything else.
TLC Consulting Co. exists because I kept seeing the same thing: talented, ambitious women running businesses that were running them instead of the other way around. They didn't need more hustle. They needed better systems and a real support partner.
That's what I built. That's what I show up to do every day.
Read the Full StoryHow it works
Simple. Intentional. Built for real life.
No overwhelming onboarding. No months-long commitment before you see results. Just a clear path from chaos to supported.
Discovery Call
A relaxed, 30-minute conversation to understand where you're at and what you actually need. No pressure, no pitch.
Custom Proposal
We put together a support plan that fits your business, your goals, and your current capacity. Nothing cookie-cutter.
Onboarding
A smooth, structured handoff. We get oriented in your world quickly so we can start contributing right away.
Ongoing Support
Consistent, reliable execution and oversight, with check-ins, progress, and communication that actually keeps you in the loop.
Client love
What our clients say.
Real words from real women (and one farmer) whose businesses Tasha has supported.
"If you're ready to work smarter not harder with the support of somebody who is in your corner, knows your brand, and willing to give you tough love once in a while, Tasha is your girl. Working with Tasha has allowed me to get clear and focused, make decisions, and move in ONE direction. She knows my brand, my vision, and values sometimes better than I think I do."
Stephanie Laffey, Confidence Coach & Founder, Stronger Like Inc. — New York, USA
"Tasha was able to organize my piles of receipts and set up my books so the task was not daunting for me. She explains procedures in an easy manner and is practical in her thought. I will continue to use Tasha for many tasks, as she is a diverse person."
Dianne Hopkin, Simply Smart Interiors — Edmonton, Alberta
"Fast, friendly service. Tasha is quite knowledgeable and professional while providing exceptional customer service. I highly recommend this consulting service if you're like me and don't have the time to do everything. A virtual assistant is great."
Lynden Gibson, Farmer — Elmwood, Ontario
"Tasha keeps it all together while holding you accountable on tasks and always keeps you updated on projects. A true caring professional."
Melanie Morrison, Her Next Phase — Morinville, Alberta
"Hiring Tasha has been a huge help. She created my website from scratch and continues to update and maintain it as needed. I give a very brief outline of what I'm looking for and Tasha always makes my vision come true, often better than I could have done. Whether you know you need outside help, or are on the fence, I guarantee you won't regret going with TLC Consulting."
Ali Carroll, Ali's Airbnb — Musgrave Harbour, NL
Ready?
Your business doesn't have to feel this hard.
One conversation can change how your back end runs. Book a free discovery call and let's figure out exactly where we can take things off your plate.
Free Resource
Stop making so many decisions.
The Decision Fatigue Reset is a free ADHD-friendly guide to making fewer decisions at home, in life, and in your business. Because the problem isn't that you're bad at decisions. You're just making too many of them.
Our story
Built from the inside out.
TLC Consulting Co. didn't start with a business plan. It started with a problem Tasha lived every single day.
Tasha's story
I didn't build this business to look impressive. I built it because the gap was real.
For years, I did what most mompreneurs do: everything. Juggling jobs, raising kids, including children with autism and ADHD, while trying to build a business in whatever margins I could find. I was always competent. Always capable. And almost always running on empty.
"I could manage a hundred moving pieces. I just couldn't keep doing it without support."
What I noticed, in my own life and in the lives of women around me, was that the hardest part wasn't the actual work. It was the behind-the-scenes chaos that nobody talks about. The disorganized backend. The missed follow-ups. The systems that were really just workarounds held together by memory and hope.
I knew operations. I knew systems. I knew what it felt like to be both the visionary and the implementer, and how unsustainable that is. So I built something I genuinely wished had existed when I needed it most.
TLC Consulting Co. is a strategic backend support agency for mompreneurs who are ready to stop doing it all themselves and start building something that actually holds up.
What drives us
Core values we actually live by.
Not a list of words on a wall. These are the things that guide how we show up for every client, every time.
Empowerment
We don't make clients dependent on us. We help them build businesses that give them their time, confidence, and clarity back.
Reliability
We say what we'll do. We do what we say. Full stop. No excuses, no ghosts, no surprises.
Simplicity
Complexity isn't sophistication. We strip away what doesn't serve you and build what actually works, for your real life.
Understanding
We don't just understand your business. We understand your life: the kids, the chaos, the beautiful mess of it all. That context matters to how we support you.
Integrity
Honest communication. Transparent pricing. Real feedback when it's needed. We'd rather tell you the truth than tell you what you want to hear.
Accessibility
Strategic support shouldn't only be available to businesses that are already thriving. We work with women at real stages of real growth.
Where we're headed
The agency behind the agency.
Our vision is to become the operational backbone that growing mompreneurs lean on as they scale. Not just task support, but a strategic partner who grows with the business. From startup chaos to structured, sustainable operation. That's the TLC trajectory.
Start with a Conversation
Free Resource
Free guide for the overwhelmed.
The Decision Fatigue Reset is a free ADHD-friendly starter guide to making fewer decisions every day. If you're managing a business and a household and running on empty, this is your starting point.
What we offer
Backend support that actually fits.
Every engagement is tailored. No one-size-fits-all packages that half-serve your actual needs. Here's the full picture of what we do and how we can build it around you.
Who this is for
You've grown past the point where you're just doing things. Now you need someone to help you manage and oversee how things get done. You need a strategic partner, not just a task executor.
Signs you're ready for OBM support
- Your team (or contractors) need direction you don't have time to give
- Projects are getting dropped because there's no oversight
- You're the bottleneck in your own business
- You have a vision but no operational structure to support it
- Launches go chaotic because nothing is coordinated
- You're trying to grow but everything depends on you
What's included
- Operations management & oversight
- Workflow creation & optimization
- Team/contractor coordination
- Project management
- Launch support & planning
- Process documentation
- Backend business organization
- Strategic planning support
Who this is for
You need reliable execution support. The daily, weekly tasks that are eating your time and mental bandwidth, handled by someone you can actually trust to do it right.
Signs you need VA support
- Your inbox is a source of anxiety
- Scheduling takes longer than it should
- Client follow-ups are slipping
- Admin is eating your evenings and weekends
- You're doing things a competent person could handle for you
- Content is ready but never posted
What's included
- Inbox management & organization
- Calendar management
- Client communication support
- Scheduling & coordination
- Admin & backend support
- Content scheduling
- Follow-up management
- Backend organization
Who this is for
Your business is running on chaos, memory, and workarounds. It's time to build infrastructure that actually holds up when life gets busy (which, for you, is always).
What we build
- ClickUp workspace setup & training
- Project management systems
- Standard Operating Procedures (SOPs)
- Workflow mapping & documentation
- Automation setup & integration
- Organizational audits
- Tool consolidation & cleanup
- Client onboarding systems
Who this is for
You need a simple, professional online presence and someone to just handle the tech so you can stop losing evenings to platforms you don't want to learn.
What's included
- MailerLite website builds
- Landing page creation
- Form setup & management
- Email automation setup
- Simple website maintenance
- Tech troubleshooting
Who this is for
You're running a real business but your books are a mess, or a mystery. Maybe receipts are piling up, you're not sure where the money is going, or tax season fills you with dread. This is straightforward, steady bookkeeping support so your finances are clean, organized, and actually make sense to you.
All bookkeeping is done exclusively in QuickBooks Online.
Monthly Bookkeeping Options
Up to 50 transactions, 2 accounts, basic monthly reports
Up to 100 transactions, 4 accounts, monthly snapshot + priority turnaround
- Receipts uploaded by you monthly (required for both plans)
- Clean, organized records every month
- Add-ons: additional accounts or transaction blocks available
One-Time Projects
- Bookkeeping Catch-Up (Organized records)
- Bookkeeping Catch-Up (Disorganized or missing records)
- QuickBooks Online account setup
- Migration from another platform to QBO
Who this is for
You need a professional website without a 3-month timeline, a bloated proposal, or a price tag that makes you flinch. Fast-Launch is an AI-assisted website build done in MailerLite, designed for mompreneurs who are ready to show up online and have a presence that actually reflects their business.
You'll need an active MailerLite account, a Claude account, and a connected domain before we start.
The Three Tiers
- Basic: 3 pages, delivered in 1 week or less
- Growth: 5 pages, delivered in about 2 weeks
- Premium: 8 pages, delivered in 2 weeks or less
Optional Add-Ons
- Copywriting (pricing varies by tier)
- Additional pages (pricing on request)
- Booking setup (pricing on request)
- Stripe payment setup (pricing on request)
- Sales funnel build (pricing on request)
- Sales page (pricing on request)
- Lead magnet setup (pricing on request)
- Rush delivery (pricing on request)
The Process
- Inquiry and booking
- Client submission (you send us your content)
- Website build
- Revision round
- Launch
Prepaid Hours
Start simple. Start now.
Not ready for a full package? Prepaid hours are a low-commitment way to get real support right away.
Focused Five
Prepaid Support Hours
- 5 hours of dedicated support
- Use for VA tasks, systems, or admin
- No long-term commitment
- Clear scope set before we start
- Rollover not included. Hours expire in 30 days
Thrive Ten
Prepaid Support Hours
- 10 hours of dedicated support
- Use for VA tasks, systems, or admin
- No long-term commitment
- Clear scope set before we start
- Rollover not included. Hours expire in 30 days
Custom scopes and ongoing retainers available. Book a call to discuss what fits your business.
Getting started
Working together, step by step.
No complicated processes. No intimidating intake forms. Just a clear, simple path to getting the support you actually need.
The process
Here's exactly what happens when you reach out.
We keep this simple because that's kind of our whole thing.
Book a Free Discovery Call
30 minutes. No agenda, no pitch. We'll talk about where your business is, what's overwhelming you, and what kind of support would actually help. If it's a good fit, we'll talk next steps. If it's not, we'll tell you that too. That's what integrity looks like.
We Put Together a Proposal
Based on our call, we'll create a support plan tailored to your business: the right services, the right scope, the right investment. Nothing bloated. Nothing that doesn't serve you.
You Review, We Align
We walk you through the proposal together and answer any questions. We only move forward when you feel fully confident in what we're building. No pressure, no countdown timers.
Onboarding: Smooth and Structured
We have a clear onboarding process so we get oriented quickly without overwhelming you. We'll get access to what we need, set up communication, and start contributing fast.
Ongoing Support: Consistent and Reliable
Regular check-ins, clear communication, and execution that actually keeps pace with your business. You'll always know what's happening and what's been handled.
Honest check
Is TLC the right fit for you?
We want to work with the right people, not just anyone who reaches out. Here's how to know if that's you.
We're a great fit if you…
- Are a service-based business owner (especially mompreneurs)
- Are ready to delegate and actually let go
- Want clear communication and realistic expectations
- Value systems and structure, even if you don't have them yet
- Are committed to your business and your clients
- Want a partner, not just a task-taker
- Are open to feedback and honest conversation
We might not be the best match if you…
- Need someone available 24/7 without boundaries
- Aren't ready to share access or information needed to do the work
- Want a quick fix without any investment in process
- Need specialized services outside our expertise
- Aren't sure you're ready for support (that's okay, let's talk first)
Let's talk
The call that changes how your backend feels.
No pressure. No pitch. Just a real conversation about where you're at and what kind of support would actually make a difference.
Here's what to expect.
The discovery call is 30 minutes, and it's collaborative, not transactional. We're not going to run you through a sales script. We're going to have an actual conversation about your business, what's working, what's not, and what support might look like for you specifically.
If we're a good fit, we'll talk next steps. If not, you'll leave with clarity anyway. That's worth something in itself.
Come as you are. Overwhelmed is actually fine. That's why we're here.
What we'll cover:
Book Your Call
Fill out the form below and we'll be in touch within 1–2 business days to confirm your time. Edmonton, Alberta (MST). Virtual calls only.
We respect your privacy. Your information is never shared or sold. We'll only use it to reach out about your inquiry.
Questions, answered
We've heard these before.
And we get it. Hiring support is a big step. Here's what most people wonder before they reach out.
Honest answers to real questions.
No corporate non-answers here. Just the straightforward stuff you actually need to know before deciding if TLC Consulting Co. is right for you.
If you're reading this, you're probably ready. The most common sign isn't a specific revenue threshold or business milestone. It's the feeling that you can't keep running things the way you've been running them. If you're consistently overwhelmed, dropping tasks, burning out, or unable to grow because you're already maxed out, that's the signal.
You don't have to have it all figured out before you reach out. That's literally what the discovery call is for.
Then you're in good company. Most of our clients are hiring backend support for the first time. We take that seriously. Our onboarding is structured specifically to make the handoff smooth, and we don't assume you know how to delegate yet. We'll help you figure out what to hand over and how.
The learning curve is small. The relief is significant.
Yes, and this is something we're especially equipped for. Tasha is a mother of children with autism and ADHD, and she's built TLC Consulting Co. with that reality in mind. We understand that your schedule isn't predictable. That some days derail before 9am. That your capacity fluctuates in ways that are completely outside your control.
We don't work around that. We build support systems that account for it. You don't have to explain yourself to us.
This is exactly why we're here. We don't expect you to hand us a perfectly organized business. That would defeat the purpose. We're used to walking into scattered backends and finding a clear path forward. We build systems that are simple enough to actually use, and we don't shame you for the state things are in when we start.
No judgment. Just forward movement.
We're comfortable across a wide range of tools including ClickUp, Asana, Trello, Google Workspace, MailerLite, Dubsado, HoneyBook, Slack, and more. If you're using something we haven't listed, just ask. We adapt to what you're already using where possible, and we'll recommend changes only when it genuinely makes sense for your business.
That's exactly what our prepaid hour packages are designed for. The Focused Five (5 hours) and Thrive Ten (10 hours) are low-commitment entry points that give you real support without locking you into a long-term retainer before you're ready. It's a great way to test the waters and see what working together actually feels like.
Both. Some clients need a one-time systems setup or a specific project handled. Others want consistent, ongoing support month to month. We build the engagement around your actual needs, not a fixed structure that half-fits your business.
We establish a clear communication system during onboarding, typically through a project management tool and a dedicated communication channel (like Slack or email, depending on what works for you). You'll always know how to reach us, when to expect responses, and what's happening with your tasks. No radio silence, no chasing people down.
We also set boundaries clearly so you know exactly what 'business hours' look like and what to expect from response times. Clear expectations on both sides make everything work better.
We're based in Edmonton, Alberta, but we work virtually with clients across Canada and beyond. Time zone differences are manageable with good communication systems, which we've got. If you're outside of MST, we'll factor that into our scheduling during onboarding.
That's what the discovery call is for. Don't stress about picking the right service before you talk to us. We'll help you figure that out together. Most people think they need one thing and discover it's something else, or a combination. Come with your problems, not a pre-selected package.
Yes. We offer monthly bookkeeping support exclusively in QuickBooks Online. The Monthly Clarity plan covers up to 50 transactions across 2 accounts with basic monthly reports. The Business Clarity plan handles up to 100 transactions across 4 accounts with priority turnaround and a monthly financial snapshot.
We also take on one-time catch-up projects if your books are behind, and we can set up a brand new QuickBooks Online account or migrate you from another platform. One thing to know: you'll need to upload your receipts each month. We handle the rest.
Fast-Launch is an AI-assisted website build in MailerLite, designed to get you a professional online presence without a months-long timeline. Packages range from a 3-page starter to a full 8-page site. All packages launch in 2 weeks or less, with the Basic tier ready in about a week.
Before we can start, you'll need an active MailerLite account, a Claude account, and a connected domain. We handle the build, you provide the content, or add on copywriting if you'd rather not. Book a call and we'll walk you through which tier fits your needs.
Still have questions?
Book a call and ask them directly. That's literally what the discovery call is for.
Book a Free Discovery Call
Free Resource
Not ready to book? Start here.
The Decision Fatigue Reset is a free ADHD-friendly guide to identifying where decision fatigue is hitting hardest and building simple defaults to protect your energy.
Get in touch
We'd love to hear from you.
Not ready for a discovery call? No problem. Send us a message and we'll get back to you within 1–2 business days.
Let's connect.
Whether you have a quick question, want to learn more about a specific service, or just aren't sure where to start. We're here. Reach out in whichever way feels most comfortable.
"You don't have to have it all figured out before you reach out. Come with your chaos. We'll help you find the calm."
Tasha Collins
Send Us a Message
Have a question or want to learn more? Fill this out and we'll be in touch shortly.
Resources
Tools Built for the Way You Actually Work
Practical, done-for-you resources designed to help you simplify decisions, organize your business, and finally feel like you have a handle on things.
Decision Fatigue Reset Workbook
Stop spinning your wheels on every small choice. This 23-page workbook walks you through a simple system to clear the mental clutter, prioritize what actually matters, and make decisions from a place of clarity instead of exhaustion.
Coming Soon
Quarterly Planners
Designed for mompreneurs who need structure without rigidity. Quarterly planners that help you map your goals, stay focused on what moves the needle, and show up consistently without burning out.
Q1 Quarterly Planner
Q2 Quarterly Planner
Q3 Quarterly Planner
Q4 Quarterly Planner